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34 results found

  1. Analytics - IVR key presses as a KPI option

    33 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Ismael supported this idea  · 

  2. Sync deskphone corporate directory with that of the Admin Portal's external shared contacts directory

    4 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  3. DTMF tones BT Cloud

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Allow multi-user devices to be set up for BT accounts

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Feature Request : Have option to Use the Primary number of the extension as the Contact Phone number

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Feature Request : Ability to switch the call to another handset when multiple handsets are paired to a singer wireless base

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Ismael shared this idea  · 

  7. Feature Request : Need to have the ability to retrieve phone numbers from anonymous calls

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Feature Request : Ability to Filter in Analytics on how many callers that waited for a length of time in the Call Queue

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ismael shared this idea  · 

  9. Feature Request : Remove All Option in Group Membership of Users

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ismael shared this idea  · 

  10. Feature Request : Allow to loop calls from 2 call queues continuously

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Ismael shared this idea  · 

  11. Assign a ringtone to a number or group

    39 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Ismael supported this idea  · 

  12. Uploading Contacts to Cisco Deskphones _ BT Account

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  13. Warm Transfer call for Yealink T4*U and T5*W

    1 vote

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Ismael shared this idea  · 

  14. Ability to change line 1 and line 2 presence for Deskphones

    7 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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  15. Feature Request : Cisco 8851 to have the users appear as a list on the Corporate directory

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Ismael shared this idea  · 

  16. International Toll-free number calling _ BT accounts

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » International  ·  Admin →
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  17. Allow admin to configure (turn off / on) inbound call pre-answer by BT Cloud Work as this has an effect on calls from HMRC Authorization...

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ismael shared this idea  · 

  18. Queue's included in the Download User List File

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Permanent Fix for White screen Issue

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  20. Turn Off Alert For Emergency services may be limited or unavailable when pressing the dial pad

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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