Skip to content
← RingCentral Ideas

Settings and activity

1 result found

  1. Add Remote Control feature to RC Desktop App - Video

    183 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Implemented  ·  68 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Lisa commented  · 

    When the meetings app announced it was being discontinued, I did what it told me to do. Download the new app. I downloaded and meetings was gone. Video was in its place. I had my first meeting in it and discovered that I could not take remote control of the employee's mouse. I understand that it is not currently a feature in video but you are looking at implementing it. Why would you take away a valuable tool in meetings without it being active in videos? You need to do more voice of the customer sessions and pay attention to what your customers use before getting rid of it.

    An error occurred while saving the comment
    Lisa commented  · 

    We were using meetings to take control of a company computer and work on it remotely. Why you would discontinue meetings and say that you will inable that feature in video in the future makes no sense to me. I guess it is time to move to Teams.