Settings and activity

77 results found

1. Remove Number Assignment field when creating Digital Queues

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   AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 27, 2023

2. Clarify options in Requeue Shortcuts Main Panel

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   AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 27, 2023

3. Agent Tool Rewording/Clarification

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   AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 27, 2023

4. Notify user if other user already editing IVR (and other IVR editor improvements)

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   AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 27, 2023

5. More clear to quicklinks and help pages

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   AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 27, 2023

6. In Pop-up window, unable to view all options

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   AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 27, 2023

7. Correct inconsistent experiences in Agent Scripting Editor

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   AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 27, 2023

8. Improve Text to Speech w/o requiring recording audio prompts and calling APIs via JavaScript

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   AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 27, 2023

9. Improve ability to remove widget link

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   AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 27, 2023

10. Phone Books to allow import of contacts

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    AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Oct 13, 2023

11. Customer Card navigation improvements

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    AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Oct 27, 2023

12. Prevent Stuck Voice Calls with no Disposition

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    AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 6, 2023

13. Have "States" as a drop-down in Rule Configuration

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    AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Jan 4, 2024

14. Ability to switch language for Text to Speech

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    AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 27, 2023

15. Voice Channel Improvements

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    AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 6, 2023

16. Create similar UI for email templates in Digital and Voice sections

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    AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 17, 2023

17. Request for Digital Interaction Transcripts

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    AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 17, 2023

18. Call Recording Access from UI

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    AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 17, 2023

19. Improve Knowledgebase Usability

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    AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 27, 2023

20. Ability to set holidays without JavaScript

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    AdminMichelle (Sr. Customer Success Manager, RingCentral) shared this idea  ·  Nov 27, 2023