Settings and activity

112 results found

1. Allow customization for ACR announcement per user extension

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Apr 10, 2024

2. Request additional Call Recording Announcements

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 10, 2024

3. Add Presence Feature for Common Area Phones

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Apr 8, 2024

4. Allow comma symbol to be used as pauses for contact numbers when importing contacts via .csv file

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Apr 5, 2024

5. SMS usage of main RC number to be available for all users

   17 votes

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   Future Consideration  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 1, 2024

6. Separate Outbound Calling Announcement

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 1, 2024

7. SIP Deskphone for Elevator/Door System

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   1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Mar 27, 2024

8. Call forwarding - Differentiate external/internal calls for forwarding

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Mar 20, 2024

9. Add a KPI on Analytics to have a Disconnect Initiator

   5 votes

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   Under Review  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Mar 12, 2024

10. whitelist inbound calls

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024

11. Add option to automatically delete Voicemails once the user has been emailed a notification regarding the email

    14 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024

12. Shared SMS were multiple users can receive and send SMS on specific number

    614 votes

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    122 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

    Aliyah supported this idea  ·  Mar 7, 2024

13. Allow all extensions to send SMS from main Company extension

    74 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 7, 2024

14. Longer Outbound Fax Retention

    12 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 6, 2024

15. Salesforce Integration - Log Call Recording from RC as a File

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Aliyah shared this idea  ·  Nov 18, 2022

16. Have the ability to restrict an extension from adding another extension in HUD in RC App.

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024
    Aliyah shared this idea  ·  Dec 6, 2022

17. Extend the number of characters/email address that can be added on the email field under notification settings.

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Aliyah shared this idea  ·  Dec 14, 2022

18. Ability to customize password for Poly phones without reverting it to the default.

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024
    Aliyah shared this idea  ·  Mar 30, 2023

19. Bulk Update for Emergency Response Locations

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024
    Aliyah shared this idea  ·  Mar 30, 2023

20. SMS Usage Counter

    8 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024
    Aliyah shared this idea  ·  Apr 4, 2023