Settings and activity
43 results found
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57 votes
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4 votes
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5 votes
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8 votes
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36 votes
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24 votes
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2 votes
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3 votes
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153 votes
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718 votes
SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.
I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.
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94 votes
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83 votes
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5 votes
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389 votesWe want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating…
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122 votes
An error occurred while saving the comment 
Sylvester
commented
Also bring back the advanced screen sharing options to allow to show only a section of the full screen.
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19 votes
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10 votes
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17 votes
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49 votes
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22 votes
MMS would be great to have on all Ring Central numbers not just 800 numbers. Ability to send Gifs and memes since now we are charged to send SMS.