← RingCentral Ideas

Settings and activity

31 results found

  1. EPIC integration for RingEX

    13 votes
    0 comments  ·  Developer Platform, APIs, & Integrations  ·  Admin →
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  2. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    45 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Drag and drop teams/people into folders

    39 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  5. Position in Queue, Estimated wait time, and Call queue caller call back feature

    215 votes
    Future Consideration  ·  37 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  6. Agent Count While Waiting in Queue

    7 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  7. Position in Queue Announcement

    48 votes
    Planned  ·  6 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  8. Allow individual users to use RC Credentials when SSO is enforced for others

    9 votes
    Implemented  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Ability to remove/hide users from the directory/contact list

    62 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Ring Group support in RingEX

    10 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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