5 results found
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1 (888) 898-4591
Getting thru to tech support and the HORRIBLE IVR, takes 20 minutes to just get disconnected. I am going to look for a new phone system with real people that answer the phone.
1 vote -
Logitech H540 Noise Cancellation
Customer is using Logitech H540 but the noise cancellation is not working, customer already manage to enable noise cancellation on the app.
1 vote -
Omnichannel
sandbox
1 vote -
Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP
Ryder utilizes both RingCentral MVP and RingCentral Contact Center.Many internal and external calls come into the CC and need to be transferred or forwarded to the MVP users.Also, many times a call could come into MVP user and require a transfer into the Contact Center.RingCentral cannot provide a single, seamless report to report this cradle to caller journey.
29 votes -
Whats app voice into contact center
Curalink, would like to give their global customers a cost effective way for them to call. Sometimes their customers do not have international dialing plans on their cells or do not have cell signal but they have Wi-Fi access. Curaa link would like to give these customer the option to make a voice call over Whats apps, as this would also keep them in Hippa compliance.
1 vote
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