351 results found
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Share video cloud recording with external parties
We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.
96 votes -
Ring Central Video is too Resource Intensive
The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.
30 votes -
Tranlsate closed captioning
Translate English speaking into Spanish closed captioning and Spanish speaking into English closed captioning.
13 votes -
Disable require password for Personal Meetings in the Admin Portal
So far, we only have the option to enable/disable the 'Require Password' option for Scheduled Meetings on the Admin Portal.
It would be great if we had the option to also enable/disable the 'Require Password' option for Personal Meetings in the Admin Portal instead of just having the option on the RingCentral app wherein the users need to configure the setting on their own. Admins should have the option to enable/disable this feature, not just for scheduled meetings but for Personal meetings as well.6 votes -
Recover deleted RCV
The customer would like to have the ability to recover deleted RCV.
3 votes -
Switch Bluetooth headset when switching meeting from desktop to mobile.
On the desktop I am on a meeting/Webinar. I am paired with Bluetooth headset on the desktop. Now I want to switch to Mobile device for the meeting/webinar. Today I need to unpair BLE headset on desktop and repair it on mobile.
The feature request is to automatically unpair the BLE headset from desktop and pair it with Mobile and vice versa.
4 votes -
Ability to delete an active Video Meeting link
Old employee set up a re-occuring link for a meeting. She is no longer with the company but her link is still active and in everyone's RingCentral meetings list.
2 votes -
Ability to Remove or Configure Dial-In Numbers in RCV
In RCM, you had the ability to configure which dial-in numbers display when creating an invite for a meeting (https://support.ringcentral.com/article-v2/RingCentral-Meetings-Specifying-Global-Dial-in-Countries.html?brand=RC_US&product=RingCentral_MVP&language=en_US). It would be helpful to be able to do this in RCV as well.We would also like the option to remove any dial-in numbers from the RCV meeting invite through the Meetings settings tab in the RC App and Admin Portal. Currently, the only way to do this is to wait for the meeting invite to generate in Outlook/Gmail/etc., and then delete the dial-in numbers manually.
10 votes -
Lossless full screen 4k video sharing on RingCentral Video
We should be able to have lossless 4k video screen sharing on RingCentral Video. i.e. When two users have the same 4k monitor, they should be able to exactly represent the entirety of the sender's screen on the viewer's screen with no boarders or loss of pixels.
16 votes -
Screen share control panel minimized
Today when I share my screen and select record I have two toolbars, one small toolbar at the top of the screen, this toolbar is perfect. I can slide it to the side if I need to get to a tab in a web page while sharing. Now the other participant panel is less that ideal. It take up too much room and I am constantly moving it to show something. Before you say, well you should use two monitors I will kindly ask that the floating toolbar simply be collapsed into the the top tool bar. A nice tough…
1 vote -
Easier access on the video meeting code/invite.
THe potential client using free video feature of RingCentral wanted to have an easier access of the meeting ID. Like having a video meeting invite banner when they log in.
1 vote -
Enable recording disclaimer in RCV
The customer wants to have a recording disclaimer on RingCentral Video juts like the settings that can be enabled for RingCentral meetings.
8 votes -
background blur is not presented as an option
regardless of what is said here:
background blur is not one of the options presented to me
1 vote -
Use the same Team Name on Video Meeting
Need to have the ability to use the same team name when scheduling a video meeting because we are a medical clinic and would need to schedule the meeting with the patient's name.
1 vote -
Allow sharing of part of screen
Currently RCV allows sharing of full screen or a given app. However, when user has a high resolution monitor (eg 4k/8k), sharing fullscreen means the viewers may not be able to see the screen clearly as it's downscaled to say a FHD display. On the other hand, sharing only 1 app at a time means user has to unshare and share diff apps if their requirement needs multiple apps to be displayed.
Enabling part of the screen share mitigates this by
1. Sharing a FHD sized part of screen so that users with all sort of screen sizes are accommodated …1 vote -
whiteboard
I have a customer that would like the ability to give/revoke permission to whiteboard to participants during a meeting. To minimize distractions when necessary, and then turn it on to collaborate.
1 vote -
Include meetings/video time in Admin Business Analytics
In the Business Analytics reports, I'd like to see the time spent on videos or meetings. The time and calls inbound or outbound currently don't include things scheduled through RC Video.
1 vote -
Meeting Settings
The User Settings template does not have the Meeting settings. Please add meeting settings so changes can be edited, and bulk uploaded to users.
1 vote -
Availability of Outlook app calendar when scheduling a meeting for Windows 11
Some settings are not available with Windows 11 when using RingCentral app specially on scheduling a meeting.
1 vote -
When MS Exchange account is connected to RC you should have access to all of your meetings, even if they are not RC Meetings
Creating a Teams meeting is pretty much the same thing as creating a Ring Central meeting. It creates a link users can click on to join the meeting, from the browser or the app. When you link your Exchange account to your Ring Central account, you have access to all your future meeting, even if they are not Ring Central meetings. That means users can also see their upcoming Teams meetings. Pressing on the link in the video tab should redirect to the Teams meeting, either into the user’s default browser or the Teams app if they have it. That’s…
1 vote
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