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1281 results found

  1. When joining a webinar, my default status stays green. Can we implement our status to change to busy, as and when on a webinar?

    1 vote

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    0 comments  ·  Webinar  ·  Admin →
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  2. We use a member database where our members can register for the events/webinars that we host. We would like to provide a clickable link in our registration confirmation emails that allow attendees to add the event to their preferred calendar.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. RC users should be able to put in their normal working hours into their RC profile. Any messages or calls outside of their posted hours are flagged. People will then have the option to either continue the call or message OR schedule a message for the following day that the employee works. This would enhance work/life balance for everyone as it will cause pause and reconsideration.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. User still utilized RingCentral Meetings for video meeting and this has limited the remote control. This should still be available while RingCentral meeting is in transition to RingCentral video.

    1 vote

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  5. Live caption would benefit some on the attendees greatly.

    3 votes

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    0 comments  ·  Webinar  ·  Admin →
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  6. The customer wants to have a recording disclaimer on RingCentral Video juts like the settings that can be enabled for RingCentral meetings.

    8 votes

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  7. 1 vote

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  8. Rooms appliance only allows connection to RingCentral meetings. This is a major inconvenience in the event that we need to join a video meeting from a different provider such as Teams, Webex, or ZOOM.

    Please find a way to allow Rooms appliance to connect to other meetings and not just Call in.

    1 vote

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    0 comments  ·  Rooms  ·  Admin →
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  9. Need to have the ability to use the same team name when scheduling a video meeting because we are a medical clinic and would need to schedule the meeting with the patient's name.

    1 vote

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  10. when using the call in to ring central then press 3 to dial out, The system does give enough time and cuts you off before you can finish.

    1 vote

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    0 comments  ·  Accessibility  ·  Admin →
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  11. Currently RCV allows sharing of full screen or a given app. However, when user has a high resolution monitor (eg 4k/8k), sharing fullscreen means the viewers may not be able to see the screen clearly as it's downscaled to say a FHD display. On the other hand, sharing only 1 app at a time means user has to unshare and share diff apps if their requirement needs multiple apps to be displayed.

    Enabling part of the screen share mitigates this by
    1. Sharing a FHD sized part of screen so that users with all sort of screen sizes are accommodated …

    1 vote

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  12. When you are in events, ideally it should update your Ring EX presence to in a meeting/events etc. Not everyone has calendar presence setup so any time you're in a events session it should ideally update your presence across the Ringcentral portfolio.

    1 vote

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  13. I have a customer that would like the ability to give/revoke permission to whiteboard to participants during a meeting. To minimize distractions when necessary, and then turn it on to collaborate.

    1 vote

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  14. In the Business Analytics reports, I'd like to see the time spent on videos or meetings. The time and calls inbound or outbound currently don't include things scheduled through RC Video.

    1 vote

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  15. The User Settings template does not have the Meeting settings. Please add meeting settings so changes can be edited, and bulk uploaded to users.

    1 vote

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  16. When in meeting, having the ability to invite by RC App and have all the join links send directly via GLIP / RC App to Contacts, Teams internally will be useful. Same ability for MS Teams - ability for customers to invite to MS Teams users from invite button.

    5 votes

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    2 comments  ·  Other  ·  Admin →
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  17. I have a Poly Sync 20-M (the Teams version), and other video conferencing apps that I use (Teams, Zoom, etc.) will sync the mute button on the speaker with the mute control in the app. So if I press the mute button in the app with my mouse, the speaker turns red and the mute indicator lights. If I then push the mute button on the speaker, it will turn off mute in the meeting app.

    2 votes

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    0 comments  ·  Webinar  ·  Admin →
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  18. I need webinars to contain breakout rooms, preferably with links that participants can click on, so that my cohost doesn't have to assign each person into a breakout room. Breakout rooms are currently only available in Video Meetings, but this doesn't help me for my Webinar 500 subscription. Most webinars these days will need breakout rooms, especially for professional development.

    4 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  19. Some settings are not available with Windows 11 when using RingCentral app specially on scheduling a meeting.

    1 vote

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  20. Creating a Teams meeting is pretty much the same thing as creating a Ring Central meeting. It creates a link users can click on to join the meeting, from the browser or the app. When you link your Exchange account to your Ring Central account, you have access to all your future meeting, even if they are not Ring Central meetings. That means users can also see their upcoming Teams meetings. Pressing on the link in the video tab should redirect to the Teams meeting, either into the user’s default browser or the Teams app if they have it. That’s…

    1 vote

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