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← RingCentral Ideas

940 search results

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  1. Live Training on Analytics  ·  Under Review

  2. Transcribe all calls as Admin  ·  New

  3. Feature Request: Granular Call Monitoring Permissions for Agent Role  ·  Under Review

  4. Enhance the Lead Load Report  ·  Future Consideration

  5. Enable Analytics Filtering by Phone Number (Not Just by Queue)  ·  New

  6. RingCX custom report that includes actual message in digital email.  ·  Under Review

  7. Increase the size of the reply box for an email  ·  Under Review

  8. Filter by User Groups  ·  Under Review

  9. time statistics in the RingCentral App  ·  Under Review

  10. Allow the '<' symbol to be used in chat and not have it omit text  ·  Under Review

  11. Customization of CRM Advanced Call Logging in RingSense for Sales  ·  New

  12. RingCX Digital: Email Address on To/CC Fields  ·  Under Review

  13. Desktop App Text Messaging Export  ·  Under Review

  14. Performance Report during weekdays  ·  Under Review

  15. to have a Reply feature for a particular chat message  ·  New

  16. Yardi CRM  ·  New

  17. Performance Reports to Sync with Business Analytics Report  ·  Under Review

  18. ability to check audit trail for more than 180 days  ·  New

  19. Add a field to capture the number a user dialed in the Salesforce Integration  ·  Under Review

  20. Exporting Agent Access Information  ·  New

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