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  1. Create administrator message inbox in Service Web  ·  Under Review

  2. Feature Request: Show outgoing fax number for every user  ·  Future Consideration

  3. Credit card & PPI info  ·  New

  4. Ability to remove RCV icon on the RingCentral Desktop app Teams  ·  New

  5. WFM - Ability to select date range when generating forecast  ·  Under Review

  6. Group Texts with Tmobile  ·  Under Review

  7. Automatic Quarterly Export of Analytics  ·  Needs More Information

  8. Auto email and additional archiving of Adoption and Usage analytics  ·  New

  9. Include a link in analytics page  ·  New

  10. Report on number of emails\interactions created per domain for a channel  ·  Future Consideration

  11. Customize the Users Role for Analytic Access  ·  New

  12. Additional Adherence Reporting is required in Nice InContact Contact Center  ·  Under Review

  13. Administration of SMS history when reassining extension  ·  Future Consideration

  14. RingCentral for Salesforce: Ability to have multiple layouts in RC CTI component  ·  Under Review

  15. separate user and extension from License & Inventory user download  ·  New

  16. Increase Reports Page Limit Settings for Contact Center  ·  Under Review

  17. Desktop Version (mac) - Shrink columns under Tasks to show more of "Name"  ·  Under Review

  18. View additional metrics without Performance Management add-on  ·  Under Review

  19. Ringcentral Analytics to support integrations such as Hubpot  ·  Under Review

  20. Password History Restriction  ·  Future Consideration