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Allow App to Bypass Android DND Settings for Audible Notifications

On iOS, a user can allow the RingCentral app through various Focus modes. If a RingCentral call is received while in a Focus mode, the RingCentral app can still vibrate and audibly ring the device. On Android, a user can allow the RingCentral app ...
Justin Herner about 14 hours ago in RingCentral Mobile App 0 New

Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

Having a copy of the document that was faxed attached to the Fax Message Transmission Result email will be very helpful. In our case, as a law firm, we need to add a copy of that email to the case as proof that the fax was sent successfully. Havin...
Guillermo Pierluissi 21 days ago in RingCentral Web/Desktop App 2 New

Super admin able to get an access to all cases created on the account not just the user who created it.

Super admin able to get an access to all cases created on the account not just the user who created it.
johnpaolo lachica 1 day ago in Developer Platform and APIs 0 New

Emergency Response Location per site

It's easier to apply an emergency location to all of the phones at each site so we don't have to go into each user for the outbound calling on their devices.
Vanessa Cadon 2 days ago in RingCentral Admin Portal 0 New

Want a User role that can Disable Domestic calls but can still dial 911

The customer needs to add common area desktop phones that can make internal calls, but not Domestic outgoing calls, but they need to make 911 calls. Need to be able to create a User Role to do this.
Rick Miller 3 days ago in RingCentral Admin Portal 0 New

User Extension Ability's to receive Fax using Play announcement Settings on missed Call

User Extension Ability's to receive Fax using Play announcement Settings on missed Call
Genji Takiya 1 day ago in RingCentral Phone 0 New

Add the ability to include Limited Extensions in Call Queue groups.

currently only User lines can be added a member of a call queue. please add the ability to add Limited Extensions to a call queue.
Eddie Szymczak 1 day ago in RingCentral Admin Portal 0 New

Create an easy way to convert Limited Extensions to Users.

create a user-friendly method to convert extension types between Users and limited extensions without having to delete and re-create them.
Eddie Szymczak 1 day ago in RingCentral Admin Portal 0 New

Report that shows the list of the users who are permitted to send faxes using Email To Fax(E2F)

To have the ability to download a report that shows the permitted users to send faxes using email to fax instead of manually going to each user to verify whether they can or not
ROXANNE GOMEZ 1 day ago in RingCentral Admin Portal 0 New

No Audit Log entry for Template modifications

This seems very dangerous to me, not having an audit trail. A bad actor can, at will, make any changes to any template, then an innocent person using that template can cripple an organization and not know it. The likelihood is low I admit but it's...
Donald Prescott 10 days ago in RingCentral Admin Portal 0 New