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Provide a method of determining available UC extension numbers

Provide a method of determining available UC extension numbers The UC system can do an immediate check for a duplicate email address. while determining an available extension number is akin to searching for a needle in a haystack. Business Case: W...
Dennis Stratman 2 days ago in RingCentral Admin Portal 0 New

Exclude Guests from MS Teams Company Contact Sync

Guest accounts (B2B Collabaration Users) in Microsoft Entra ID (previously Azure AD) should not sync along with regular contacts (Members) when using the MS Teams embedded dialer app. At a minimum, there should be an option to include or exclude M...
Jason Miner 3 days ago in RingCentral Integrations 0 New

To removed Debt relief offers from Prohibited campaigns

To removed Debt relief offers from Prohibited campaigns
Noah Dankworth 1 day ago in Developer Platform and APIs 1 New

Forward to a number on RingCentral account that is pending Port in.

when a number is in the process of porting, we are not able to forward to that number because the system sees it as a RingCentral number but it is not because it hasn't ported. We sometimes need to forward to a line which hasn't ported yet and can...
Rachel Burroughs 3 days ago in RingCentral Phone 0 New

Ability to check each user RingCentral app video/meeting version using admin portal

Ability to check each user RingCentral app video/meeting version using admin portal
Ranier Gallego about 5 hours ago in RingCentral Meetings & Webinar 0 New

Automatic Select of Caller ID based on Area Code

wanted to have feature that will allow users to dial out to clients using different area codes depending on the number that they are dialing out. For instance, if they are calling someone from 916 area code, they wanted to appear as if they are al...
Tester Account about 7 hours ago in RingCentral Mobile App 0 New

IVR Menu option If caller enters no action after the prompt played 3 times

Customer looking if for a feature for the that "If caller enters no action after the prompt played 3 times" to be changes instead of playing the prompt 3 times is to 1 and 2 or better set it for 30 second then Disconnect the call or Connect ...
RC Tester Account about 22 hours ago in RingCentral Admin Portal 1 New

Desk Phone After Hour Button/Key

Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant. The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually withou...
Corporate Office about 23 hours ago in Hardware 0 New

"Ability to retain the initial call queue name when transferring to another call queue."

Suppose we have Queues A, B, C, and D that all have some sort of rules that might direct a call to Queue 1. The Agents on Queue 1 need to know where that call originated. We have customers calling in to Brand X. We have a team of agents that answe...
Leigh Baltazar 1 day ago in RingCentral Admin Portal 0 New

block route of call to extensions that are not included in the ivr

It's like creating your own phone line inside of your main account. Callers find it quite weird if the RC account has many extensions then the call will be router to the while not included on the ivr
Rammy Amante 2 days ago in RingCentral Admin Portal 0 New