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Improve "Security Notice from RingCentral" Emails

When any user attribute is updated (name, title, department, etc.), the user receives a "Security Notice From RingCentral" email notification. Regardless of the updated attribute, the body of the email states that the Contact Mailing Address is wh...
Justin Herner 3 days ago in RingCentral Admin Portal 0 New

SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family, i...
over 3 years ago in RingCentral Phone 178 Planned

Same user members on multiple queues

Customer would like to have the same user members on multiple call queues groups without having the issue for not receiving any calls using the app or desktop phone.
Mark Anthony Tablezo III 2 days ago in RingCentral Web/Desktop App 0 New

Backup and Restore Point for Admin Portal setup data.

We recently had an unsuccessful hacking attempt on our account. Upon discussing this with support they disclosed that RingCentral does not backup any of our setup information. This means if there was a breech, we would lose days work setting up ou...
David Smucker 14 days ago in RingCentral Admin Portal 1 Future consideration

Automatically remove status message when turning off DND.

When you are on DND and set a status message, it is easy to forget to remove the status message if you click Turn off DND. This is confusing to other employees who are trying to see if that person is available or not when the status message is not...
Stephanie Muston 6 days ago in RingCentral Web/Desktop App 1 New

Add Dinosaur Emojis to RingCentral Chat

This is useful because sometimes you need to reference a dinosaur in a chat. This would benefit me specifically as I recently needed to reference a dinosaur and couldn't. It should work by clicking the emoji button and scrolling down to animals an...
Josh Keller 7 months ago in RingCentral Web/Desktop App 6 Planned

Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
over 3 years ago in RingCentral Phone 57 Planned

Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
over 3 years ago in RingCentral Web/Desktop App 146 Planned

Ability to check each user RingCentral app video/meeting version using admin portal

Ability to check each user RingCentral app video/meeting version using admin portal
Ranier Gallego 11 days ago in RingCentral Meetings & Webinar 0 New

Purchase UK Mobile Numbers

We would like RingCentral to offer mobile numbers similar to what other competitors offer.
RYAN RAMAT 4 days ago in RingCentral Admin Portal 0 New