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Improve "Security Notice from RingCentral" Emails

When any user attribute is updated (name, title, department, etc.), the user receives a "Security Notice From RingCentral" email notification. Regardless of the updated attribute, the body of the email states that the Contact Mailing Address is wh...
Justin Herner about 5 hours ago in RingCentral Admin Portal 0 New

Purchase UK Mobile Numbers

We would like RingCentral to offer mobile numbers similar to what other competitors offer.
RYAN RAMAT 1 day ago in RingCentral Admin Portal 0 New

automatically assign a caller ID similar to the number you are calling

Hi there, as I have to call on a regular basis different countries and have also different caller IDs I am wondering if there could be a setting or configuration that automatically assigns one of my caller IDs similar to the number I am calling. T...
Daniel Christoffer 1 day ago in Developer Platform and APIs 0 New

MFA Validation

Our MFA validation code gives us 60 seconds to type in and it is taking 120 seconds for the code to come in to our mailbox, so we aren't able to validate the code in time. Can we change the amount of time the code is good for to 5 minutes instead ...
Andrea Higgins 2 days ago in RingCentral Mobile App 0 New

Ability to install the RingCentral desktop app on a different drive or folder.

Please add the ability to install the RingCentral desktop app for Windows to be installed to a different drive or folder.
Carlo C 2 days ago in RingCentral Web/Desktop App 0 New

Allow users to choose which app to use for video calling

It would be more convenient if a user could choose whether to use RingCentral to perform a video call or another installed application, such as Microsoft Teams.
Jason Howard 2 days ago in RingCentral Web/Desktop App 0 New

Automatically remove status message when turning off DND.

When you are on DND and set a status message, it is easy to forget to remove the status message if you click Turn off DND. This is confusing to other employees who are trying to see if that person is available or not when the status message is not...
Stephanie Muston 3 days ago in RingCentral Web/Desktop App 1 New

Backup and Restore Point for Admin Portal setup data.

We recently had an unsuccessful hacking attempt on our account. Upon discussing this with support they disclosed that RingCentral does not backup any of our setup information. This means if there was a breech, we would lose days work setting up ou...
David Smucker 11 days ago in RingCentral Admin Portal 1 Future consideration

SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family, i...
over 3 years ago in RingCentral Phone 178 Planned

Allow to Select Voicemail Contact Display to Phone Number or Caller ID

On the RingCentral App and Polycom phones, the voicemail pop-up when a phone number has a caller ID shows as "Voicemail from John Doe." On the app, it says the caller ID name itself. There should be an option to allow the admin to show just the ph...
Jorge Mico about 2 hours ago in RingCentral Admin Portal 0 New