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Backup and Restore Point for Admin Portal setup data.

We recently had an unsuccessful hacking attempt on our account. Upon discussing this with support they disclosed that RingCentral does not backup any of our setup information. This means if there was a breech, we would lose days work setting up ou...
David Smucker 7 days ago in RingCentral Admin Portal 1 Future consideration

Ability to check each user RingCentral app video/meeting version using admin portal

Ability to check each user RingCentral app video/meeting version using admin portal
Ranier Gallego 3 days ago in RingCentral Meetings & Webinar 0 New

increase fax attachment limit

increase fax attachment limit to 50 to 100Mb
Ranier Gallego 2 days ago in RingCentral Admin Portal 1 New

Provide a method of determining available UC extension numbers

Provide a method of determining available UC extension numbers The UC system can do an immediate check for a duplicate email address. while determining an available extension number is akin to searching for a needle in a haystack. Business Case: W...
Dennis Stratman 6 days ago in RingCentral Admin Portal 0 New

Exclude Guests from MS Teams Company Contact Sync

Guest accounts (B2B Collabaration Users) in Microsoft Entra ID (previously Azure AD) should not sync along with regular contacts (Members) when using the MS Teams embedded dialer app. At a minimum, there should be an option to include or exclude M...
Jason Miner 6 days ago in RingCentral Integrations 0 New

SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family, i...
over 3 years ago in RingCentral Phone 178 Planned

Add description to queue and IVR menus and make these available as columns on reports

Depending on how an incoming main number handling is defined, a call could come into a queue or an IVR menu. Having a description field would help to properly describe this when appearing on reports. For example, a number can be assigned to both t...
Graeme Ross about 7 hours ago in RingCentral Analytics 0 New

fax confirmation page - fax transmission log

Hello RingCentral. Whoever is in charge of faxes needs to be fired for being a complete idiot. I need proof that a fax was sent. Is there a fax confirmation page/fax transmission log with RingCentral? NO! Why? Is it because the fax division are sm...
Joseph Tully about 7 hours ago in RingCentral Admin Portal 0 New

Make invisible mode more prominent

Similar to how "Do not disturb" mode in Ringcentral grid is very prominent, thanks to the red bar on the top, it'd be great if the "Invisible" mode is also prominent, maybe using a yellow/amber bar or something. The problem I face is that I go on ...
Kartik Chachra 2 days ago in RingCentral Web/Desktop App 0 New

MS Teams Mobile Mode

When a user has MS Teams Mobile Mode enabled, they should have that clearly indicated and guiding them to the MS Teams to get full funcationliaty on the mobile app. As it works right now, users are just shown the dialpad and think there is an issu...
Edwin Melendez 2 days ago in RingCentral Mobile App 0 New