All ideas

Currently when playing a voicemail it plays the name of the caller, if not available the caller ID number, but not both. It would be nice to have the following per our staff request... 1. the option in mailbox settings to allow you to turn on/off ...

Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would s...

The RingCentral Phone App HUD Displayed the User Extensions in a large grid pattern which was very easy to glance and see who is on an active call or not, etc.. The RingCentral App only has a list to scroll through for user extensions and doesn't ...

The RingCentral plugin in SFDC only allows us to log the call to 1 single ticket (related to case) In the example attached , a customer was called to follow up on 2 cases, but only one of them could be selected under "related to" This call should ...

In my situation I use a desk phone in the office and the ring central app on my cell phone when out of the office. I don't like for both of them to ring simultaneously. It would be useful to be able to assign a specific extension to the desk phone...

When going through to turn on which phones are permitted to accept intercom calls it would be helpful to be able to do this in bulk for multiple or all phones at once for each site. An option to just select all phones and apply an intercom templat...

Currently, while on a call other incoming calls will ring, can be heard by all parties, and must be rejected. An option to turn on DND whenever a call is taking place would eliminate this distraction.

We should have the option to disconnect the last call dialed or either number dialed in a conference call if we initiated the call our ourselves with both numbers.

At the moment, as a recipient of a warm transfer, we have no idea if the caller has been passed to us or if we are still talking to the person doing the transfer. It would be good if we get an audio cue on both ends of the transfer so we can te...

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family...