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  1. Implement a "check sync" feature where the server sends a command to the device to trigger a restart  ·  New

  2. Greet caller with a message  ·  New

  3. Show how long a user has been in a current status  ·  New

  4. Log outbound calls when placing a call using from a Queue number - QA purpose  ·  Under Review

  5. Need a way to limit the user that a Person can see on Reports  ·  Implemented

  6. Don't need a DID to have a phone or make an external call  ·  Under Review

  7. prioritize calls from a website that will provide a verification code  ·  New

  8. Placing incoming calls on a park line automatically after a certain amount of rings.  ·  Under Review

  9. Remove automatically setting user hours to custom if adding a user to a multisite.  ·  Under Review

  10. Add a field displaying the total weight of all questions when creating a scorecard.  ·  New

  11. Add a field to capture the number a user dialed in the Salesforce Integration  ·  Under Review

  12. Increasing file size limit for file uploads when submitting a support ticket  ·  Implemented

  13. Display a message informing the callback  ·  New

  14. When sharing a remote users' desktop, allow me to copy a file to their desktop  ·  Future Consideration

  15. Allow an option for IVR Menus to send a text message upon clicking a number  ·  Under Review

  16. Show "In A Meeting" status when joining a meeting powered by other video conferencing platforms  ·  Under Review

  17. Need a reporting for billing that send it on a monthly basis with attached PDF  ·  New

  18. Caller ID on a Presence Button  ·  Under Review

  19. Porting in a google voice number

  20. Add a way to see if a call queue had VM on the Phone  ·  Under Review