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  1. Compile Webinar Attendee Reports  ·  Under Review

  2. Choose multiple call queue when creating subscription on analytics  ·  New

  3. HIPAA Compliance Banner in RingCentral Account

  4. Archiver (SFTP) to support auto-generated SSH key passwords.  ·  Under Review

  5. Adoption and Usage  ·  Under Review

  6. Option to Check size of call recording  ·  Under Review

  7. Remove the option "Last year" on the download SMS logs

  8. Map Custom Fields with Active Directory Integration  ·  Under Review

  9. Select multiple call Queues in LOB (Line of Business Analytics)  ·  Under Review

  10. Read-Only Access For Real-Time Dashboard on RingCX  ·  Under Review

  11. Show RingCX UII in Ringsense  ·  New

  12. directory integration under super admin  ·  New

  13. Message history retrieval following extension deletion or option to download message logs prior to deleting an extension  ·  New

  14. Average abandon rate for a queue in Analytics Performance Reporting  ·  Implemented

  15. Add Switch to Video or Share Screen option to Audio calls in the new RC app  ·  Already Exists

  16. Allow requeued emails to keep their place in the queue  ·  Under Review

  17. Can we schedule a text message to send at a later time? Can we schedule when to send a text message?  ·  Planned

  18. Ability to 'watch' / 'follow' a message conversation  ·  Under Review

  19. Report about the busiest times of day for inbound calls  ·  Under Review

  20. Ability to create custom fields by source  ·  Future Consideration

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