896 search results
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Enable AI-Pre-Filled Scorecards to Contribute to Leaderboard Metrics · New
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Enable Super Admins to Disable Email Notifications at the User Level for HIPAA Compliance · New
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mobile network recommendation · Under Review
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PowerBI gateway · Under Review
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WFM Pro - Ability to handle multiple requests submitted by an agent for a single day separately. · Future Consideration
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AI Receptionist to ask and gather information · New
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performance report excluding weekends · New
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Messaging View
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Enable call log retrieval indefinitely into the past · Under Review
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RingCX for Salesforce integration to RingCentral Desktop App · Future Consideration
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Manipulate Email Notification to Arrive in Plain HTML · Under Review
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Viewing Caller Menu Choices in Multi-Level IVR · Under Review
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Reports · New
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AI Assistant extensive notes · New
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Ask an expert v2 · Planned
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Audit Appeals · New
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Ability to create and export custom reports · New
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Ability to Delete Video Call Notifications on the RingCentral App · Future Consideration
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Make Billing Currency a System Admin selectable attribute · Under Review
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Enhance the performance reports to include the graph · Under Review