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  1. Enable AI Receptionist Integration with External Systems for Order Status Inquiries  ·  New

  2. Can monthly report include name of file faxed?  ·  Under Review

  3. Issue: A way to track outbound emails in Digital Analytics and a way to track the most aging email in Digital Analytics  ·  New

  4. RingCX for Zoho Embedded Agent - Outbound Dialer, Lead List Mapping  ·  New

  5. Team Message Archive  ·  New

  6. AI keyword script recognition  ·  New

  7. Push SMS notifications to an RC Team  ·  Under Review

  8. Analytics - Abandoned Calls  ·  New

  9. Add 933 dialing support to allow for testing of our 911 Notifications  ·  Under Review

  10. Retroactive Tracker Reporting  ·  New

  11. Call pop after ending the call in all integrated apps

  12. Addition of SIP Status Codes to CDR Reports or API Download  ·  New

  13. Ability to support multiple instances of a CRM/CRMs for one customer  ·  Planned

  14. Totally disable transfer in AIR and highly deterministic intake workflows rather than conversational FAQ handling and basic routing  ·  New

  15. Use RingCentral desktop app as an alarm in case of fire.  ·  Under Review

  16. Performance Report: Download Multiple Daily Reports at a Time  ·  Needs More Information

  17. Bulk import/ Export of all users Ring central my meeting Id  ·  Under Review

  18. Dynamic "Last Full Week (Mon-Sun)" Relative Date Filter for Analytics Report Subscriptions  ·  New

  19. More granular settings for Sequential call queue member rotation  ·  Under Review

  20. Option to Stop Automated Replies for Emojis/Reaction  ·  New