1203 search results
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RingSense Auto & Manual Redaction
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Option to Stop Automated Replies for Emojis/Reaction · New
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More granular settings for Sequential call queue member rotation · Under Review
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Include Chart in Analytics Subscription · Already Exists
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Ability for RC Analytics to apply filter logic to multiple graphs when selecting one option. · Future Consideration
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email · New
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Simultaneous Ring option for Call Queues/Skill · New
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performance reports · New
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Remove restrictions and improve Bulk Cost Code update template · Under Review
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Add "Unknown" or "Other" Call Result Column in Business Analytics Widgets · New
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Feature Request: Option to Remove uiicall1 Column from RingCX Survey Report · New
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Improve the Call Records Reporting · New
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Take Microsoft Teams Location for 911 calls on your direct routing solution · Under Review
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Agent Acceptance Rate in the Inbound Queue Overview report · New
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Forced hold when on call · New
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Disable phone number recognition · New
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Presence Reboot Warning · New
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Consolidate Redundant "After Call Work" (ACW) States in Agent Reporting · New
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Incoming voicemails, i.e. customer leaving a voicemail for a RingSense user · New
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Ignored/Muted Messages Reporting · New