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  1. You stop the cyber criminal from using Ring Central anything. Sincerely, Dr. Shawnee Lazore DO, HHD, PhD, ML  ·  New

  2. Enhanced Team Messaging Group Visibility and Role

  3. Feature Enhancement Request: Total Hours/Log-in Time on Campaign Level in Historical Reports  ·  Implemented

  4. Pull Job Title and Department fields from Active Directory  ·  Under Review

  5. Merging call Auto Recording on Transfer and Conference calls

  6. Retrieve and Convert Meeting Recording outside of initial conversion opportunity  ·  Already Exists

  7. RingCX digital report showing which page the customer initiated the digital chat from  ·  Under Review

  8. Analytics: Ability to generate how many calls were forwarded from a queue

  9. Analytics to report on average calls per hour  ·  Under Review

  10. Allow 911 Alert Recipients to Listen to 911 Call  ·  Under Review

  11. Dial by assigned number  ·  Under Review

  12. Display Custom Customer Info on Yealink Phones  ·  New

  13. Provide list of all prefixes which are chargeable outside of my calling plan  ·  Under Review

  14. Salesforce  ·  New

  15. Feature Request: Rules Engine for RingCX  ·  New

  16. Analytics Portal Performance Reports Visibility  ·  Under Review

  17. longest call for the day  ·  New

  18. Add "Sections" back to Tasks in the new RingCentral App  ·  Implemented

  19. Display Custom Customer Info on Yealink Phones  ·  New

  20. Separate Reports For Each ScoreCard Questions  ·  Planned

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