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Extract data in the Contact Life via API · New
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Add Data Builder node to Workflow Studio · New
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AUTOMATION FOR CLEAR DATA ON RINGCENTRAL DESKTOP APPLICATION · Under Review
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Increase the data retention duration for call recording · Under Review
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Analytics data manually refresh or change frequency · Under Review
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Allow Analytics Data to be pulled via API · New
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Option to Select Personal or Company Emergency Response Location (ERL) During User Setup · New
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RinCentral Adoption & Usage data Integration with Slack Channels · New
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Include Limited Extensions Call Data to Analytics Reporting · New
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device storage option for faster data fetching for SMS · New
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Meta Data in Voicemail Playback · Under Review
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Increase data coverage in Kibana
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RC app scheduling data missing · Future Consideration
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Recovery or Holding of Deleted Extensions and Data · Under Review
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Analytics Widgets to compare data
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Interaction Details does not match Agent disposition dashboard data · New
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Add other Online data back up for RingCentral Archiver · New
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Bulk Upload / Template in uploading or updating Company Emergency Response Locations (All Sites/ per sites) · Future Consideration
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Customizable File Labels for Backup Data. (Call Recording) · New
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Call records in the RingCentral app should include timestamps for ALL calls received, not just those received on the day the query is run. · New