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  1. RinCentral Adoption & Usage data Integration with Slack Channels  ·  New

  2. Meta Data in Voicemail Playback  ·  Under Review

  3. device storage option for faster data fetching for SMS  ·  New

  4. Increase data coverage in Kibana

  5. RC app scheduling data missing  ·  Future Consideration

  6. Recovery or Holding of Deleted Extensions and Data  ·  Under Review

  7. Analytics Widgets to compare data

  8. Add other Online data back up for RingCentral Archiver  ·  New

  9. Interaction Details does not match Agent disposition dashboard data  ·  New

  10. Bulk Upload / Template in uploading or updating Company Emergency Response Locations (All Sites/ per sites)  ·  Future Consideration

  11. Customizable File Labels for Backup Data. (Call Recording)  ·  New

  12. data analytics data report must have a report separated for business and after hours  ·  Already Exists

  13. Inbound Calls Performance Reporting - Allow different view of data  ·  Under Review

  14. Allow for export of all raw data to Microsoft BI  ·  Under Review

  15. add n/a to the yes/no responses on scorecards  ·  New

  16. Report/Data of the calls we received from all countries

  17. Call records in the RingCentral app should include timestamps for ALL calls received, not just those received on the day the query is run.  ·  New

  18. Ability to show the Name when exporting message data export  ·  Under Review

  19. RingCentral and InContact do not share data - InContact (PC) and RingCentral do not share data  ·  Will Not Implement

  20. CTRL Z it seems to keep the data in the buffer  ·  Under Review

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