847 search results

  1. Allow for extending the call log data retention to 6 months  ·  Under Review

  2. Ability to Archive other data for all users not just call recordings  ·  Under Review

  3. Service Web - Segmented access to multi-site user data  ·  Under Review

  4. Adjust time on Administration>Message data export to reflect site time zones.  ·  Under Review

  5. Pass Caller ID (ANI) & Phone # Dialed (DNIS) data through CTI integration.  ·  Under Review

  6. Ability for admins to be notified when an emergency response location is changed for a device or user  ·  New

  7. Analytics data for RCV QOS is confusing.  ·  Under Review

  8. Call Reports With All data In One Line Not Three  ·  Under Review

  9. retrieving deleted fax, past data retention policy  ·  New

  10. Ability to pull an entire year of data within the performance analytics  ·  New

  11. Additional Customer Data In Web Chat Summary  ·  New

  12. Forwarded To Numbers as trackable data in analytics and call logs  ·  Under Review

  13. Allow data collected from scripts to be included in reporting in Historial reports  ·  Under Review

  14. RingCentral Mobile & Desktop App: Generate Diagnostic Bundle/Data for Admin  ·  Under Review

  15. Implement automatic data masking controls for PII  ·  Future Consideration

  16. Retrieve data In Ring Central Video Meetings  ·  Under Review

  17. Ability to export Site Caller ID field data from MVP Admin Portal.  ·  Under Review

  18. RingCentral App Message Data Export File Type Should be User Friendly  ·  Under Review

  19. Report associating IVR data with transferring agent for post-call surveys  ·  New

  20. Create/ inject data directly into Salesforce as the call is happening.