788 search results
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Ability for admins to be notified when an emergency response location is changed for a device or user · New
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Call Reports With All data In One Line Not Three · Under Review
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retrieving deleted fax, past data retention policy · New
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Analytics data for RCV QOS is confusing. · Under Review
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Ability to pull an entire year of data within the performance analytics · New
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Additional Customer Data In Web Chat Summary · New
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Allow data collected from scripts to be included in reporting in Historial reports · Under Review
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RingCentral Mobile & Desktop App: Generate Diagnostic Bundle/Data for Admin · Under Review
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Forwarded To Numbers as trackable data in analytics and call logs · Under Review
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Implement automatic data masking controls for PII · Future Consideration
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Retrieve data In Ring Central Video Meetings · Under Review
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Ability to export Site Caller ID field data from MVP Admin Portal. · Under Review
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Report associating IVR data with transferring agent for post-call surveys · New
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Create/ inject data directly into Salesforce as the call is happening.
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Viewing data for a specific call queue with KPI view in graph format · Under Review
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Ability to generate reporting for entire day without running into "Too many data points" · New
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RingCx for Hubspot - ability to customize data mapping for the call log fields · Under Review
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Archiver for Performance reports and increase data retention to more than 6 months · Under Review
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RingCentral App Message Data Export File Type Should be User Friendly · Under Review
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Data for Hold time when transferring a call. · Under Review