896 search results
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Add RCO response and Audit Trail Log for "Ask the Expert" functionality within Engage Digital · Future Consideration
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Improve customer's call back response notification for RingCentral For MS Team · Under Review
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Add originating caller/leg to call log response for warm transfers · Under Review
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Data retention for sent fax items for more than 30 days. · Already Exists
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To migrate all data from old number to the new number · Under Review
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Enable merging of two extensions to combine data for analytics · Under Review
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Ability to Archive other data for all users not just call recordings · Under Review
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Allow for extending the call log data retention to 6 months · Under Review
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Adjust time on Administration>Message data export to reflect site time zones. · Under Review
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Service Web - Segmented access to multi-site user data · Under Review
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Pass Caller ID (ANI) & Phone # Dialed (DNIS) data through CTI integration. · Under Review
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Ability to reduce the auto-lock of conversations that have had no response from 4 days to required number. · Needs More Information
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Ability for admins to be notified when an emergency response location is changed for a device or user · New
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Call Reports With All data In One Line Not Three · Under Review
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retrieving deleted fax, past data retention policy · New
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Ability to pull an entire year of data within the performance analytics · New
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Analytics data for RCV QOS is confusing. · Under Review
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Forwarded To Numbers as trackable data in analytics and call logs · Under Review
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RingCentral Mobile & Desktop App: Generate Diagnostic Bundle/Data for Admin · Under Review
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Additional Customer Data In Web Chat Summary · New