1284 search results
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We need to be able to create/identify our own DNIS data that passes through in the SIP data stream to support third party call handling. · New
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User Role Permissions: Specific Users to Only Access Data from a Certain Dashboard · Under Review
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Allow QoS Data to be pulled via API · Under Review
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Additional Granular Data Columns for RingEX Performance and Live Reports · New
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disconnect the call when there are no response for 3 times call screen · New
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Calculate Ring Time, Hold Time, Live Talk Time from Call Log data · New
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Mass export of user data such as call recordings and text messages · New
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Billing Cost Center data can't be downloaded to excel or csv.
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Create feature that shows similar data using Analytics report and Call logs excel file · Under Review
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Export message data in a readable format like a conversation in the app
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feature to match data between call logs in service web and PKI in PR · New
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Preserve Historical Call Logs & SMS Data Upon Extension Reset and Reassignment · New
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handset information, mac address, status information (Online/Offline) export with user data · New
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We need reporting for prior 12 months! Year over Year data would be incredible.
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Business Analytics > Logs > Data Filter (ability to enter more than 1 phone number) · New
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Export daily data from the analytics portal for more than one day at a time. · Implemented
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Add Long Call under Data tab in RingCX Real-time Dashboard Custom Widget · New
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RingCx Reporting Including Data from Agent Script Custom Field · Already Exists
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The ability to manually refresh data in ringcentral analytics · Under Review
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Automatically remove the data of the users on leave when creating a performance report.