1203 search results
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Create feature that shows similar data using Analytics report and Call logs excel file · Under Review
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handset information, mac address, status information (Online/Offline) export with user data · New
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disconnect the call when there are no response for 3 times call screen · New
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Add Long Call under Data tab in RingCX Real-time Dashboard Custom Widget · New
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feature to match data between call logs in service web and PKI in PR · New
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The ability to manually refresh data in ringcentral analytics · Under Review
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Export daily data from the analytics portal for more than one day at a time. · Implemented
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Automatically remove the data of the users on leave when creating a performance report.
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RingCx Reporting Including Data from Agent Script Custom Field · Already Exists
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Analytics-data around call that were specifically avoided when it rang the agent. · Under Review
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Call answer rate reporting with individual and line data · New
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Backup and Restore Point for Admin Portal setup data. · Future Consideration
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RingCX IVR option for Pre-Call Data Collection for Auto-Fill to Agent · New
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Add speech to text response for the greeting notification at the call queue level · Under Review
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There should be an email notification sent if a data failed to sync in Archiver · Under Review
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Extend Data Retention and Prevent Automatic Deletion of Sent Faxes / Outbound Fax Logs · New
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Create additional WFM Prebuilt Reports or Make WFM Data Available in Custom Reporting · Under Review
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performance reports to show real-time data and not to wait for few hours to populate · Under Review
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Feature Request – Easier Access to RingCentral Video Meeting Data (Attendee List & Info) · New
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Emergency Response Location set for a user's deskphone to not sync with the ERL set for the user's RingCentral App · New