Data that shows time and date of call refusals in Analytics, Performance report
Currently in the Performance Reports in Analytics, only the "# Refused" report is available. Instead, there should also be a report that shows the specific date and time of when calls are being refused in Analytics for Performance report. This will allow the admins to gather more detailed reports of call refusals.
19
votes
Hannah
shared this idea
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Zyanya
commented
I agree with Hannah's idea! The performance report for the refused/missed calls is too vague and it leaves too many discrepancies. Please add this feature soon!