10000 search results
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Ability to set up a missed call notification when a customer hangs up before entering a call queue · New
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Add a KPI on Analytics to have a Disconnect Initiator · Under Review
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Forward a voicemail to a call queue voicemail · Future Consideration
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ability to lock incoming call pop-up window in a specific location on a specific monitor · Under Review
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Email notification on a group for every chat by a member · Under Review
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custom role for a user to access a specific site only · Under Review
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Add the ability to mute a person in a meetings chat · Under Review
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Add a call log for a video meeting · Already Exists
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Open a url when answering a call from the mobile app · Under Review
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Be able to reassign a task to a different team · Future Consideration
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Ability to apply a delayed ring to a monitored extension · Under Review
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KPI tracking for time a user is available in a queue · Under Review
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Ability to ignore a specific call only for a specific user
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Block a specific number to send a text message receivied via email notification on a non licensed number · New
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Ability to add a note when when you forward a message · Under Review
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Devices assigned to a Shared Line should have a Paging Key. · New
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Guest with a Role
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Ability for agents to schedule a commitment for a specific colleague · Future Consideration
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Barge a call on a Delegated Line Group using Desk Phone · Under Review
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Ability to track who deleted a message from a group chat · New