Forward a voicemail to a call queue voicemail
We need to be able to have the option to forward voicemails to call queues like we have the option to with other users.
24
votes
Colin
shared this idea
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Paula
commented
Our office manufacturers oral appliances for dentists. It is critical that calls are returned as soon as possible. Not being able send a call directly to a queue's voicemail causes delays which doesn't work for us or our customers. This was a basic feature in our old PBX system. Really surprised that it doesn't exist here.
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Tracie
commented
Please continue to consider this addition, it would help immensely with being sure calls get returned quickly by whoever is available.
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Jai
commented
We have Call Forwarding going from One Call Queue to another. However we need to have voicemails to be saved on another Call Queue Voicemail ext.