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681 search results

  1. Text responding to incoming phone calls  ·  Planned

  2. Performance Reports to Sync with Business Analytics Report

  3. Enhance the Lead Load Report  ·  Future Consideration

  4. ability to check audit trail for more than 180 days  ·  New

  5. Increase the size of the reply box for an email  ·  Under Review

  6. Add a field to capture the number a user dialed in the Salesforce Integration  ·  Under Review

  7. I would like to have a way to download analytics.  ·  Future Consideration

  8. Choose Destination Folder for Archiver Backups  ·  Under Review

  9. Offline use of RingCentral Application  ·  Will Not Implement

  10. The archive or history for the Service Level report  ·  Under Review

  11. Allow the '<' symbol to be used in chat and not have it omit text  ·  Under Review

  12. RingCentral mobile app option to open links with the device's native browser

  13. Salesforce Integration: SLA Hit/Miss and SLA Answer Rate  ·  New

  14. Improvements to Ignored Message Functionality  ·  Under Review

  15. Carrier minutes for incoming calls

  16. Audit log for voicemail/message downloads  ·  Under Review

  17. All filters should be available in every report. Also, let’s add more detailed columns, like wait time and ring time, in the performance re  ·  New

  18. Needs to have more that 90days or to have extension on the call recording time in server and also wants to have recording sent directly ...  ·  Under Review

  19. Network requirement changes to be visible to admins in ServiceWeb  ·  Under Review

  20. Adoption & Usage Report for Common/Limited Exenstions  ·  Future Consideration