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  1. API for Data feed for CQ data  ·  Under Review

  2. Automated SMS Response for Missed Calls  ·  Planned

  3. Export scorecard data  ·  New

  4. ios could send call responses when unavailable

  5. Customize data retention  ·  Under Review

  6. Automatic SMS Response for First Time Correspondences

  7. Automated Text/SMS Response  ·  Planned

  8. Show User Phones under Emergency Response Locations  ·  Under Review

  9. Give possibility to calculate the SLA on FB Messenger over all responses, not only the on the first response.  ·  Future Consideration

  10. Account data recovery  ·  Future Consideration

  11. Email to fax - failed responses for errors  ·  Under Review

  12. Centralized RingCentral Data Retention

  13. Schedule Prebuilt Reports, and add their data field to "Data Downloads"  ·  Future Consideration

  14. Ability to change or remove automatic SMS response  ·  Under Review

  15. Allow administrators to lock users' emergency response locations.  ·  New

  16. County is not available for emergency response location  ·  Under Review

  17. call log data retention

  18. generating automatic sms response as away message  ·  Planned

  19. Emergency Response Location per site

  20. Allow customer to set an auto response in SMS  ·  Planned

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