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681 search results

  1. Driving  ·  New

  2. Manual Exports and Automated exports to support shorter intervals by default  ·  Implemented

  3. RingCentral Analytics - Adoption and Usage to show both Private and Public teams in the listing.  ·  Under Review

  4. I would like to see the disconnect information in the QOS analytics reporting.  ·  Needs More Information

  5. Add the Session ID column to Detailed Call Log Reports  ·  New

  6. RingCX Analytics  ·  Needs More Information

  7. Report upload in BI tool  ·  Under Review

  8. Allow the import and export of key assignments in Key Templates.  ·  New

  9. Limiting/blocking texting to certain contacts without blocking contact all together or limiting the hours to allow texts.  ·  Under Review

  10. Need Reports Greater than 6 months, Need one year  ·  Planned

  11. customer wants to customize notification "attempt to access account from a computer we did not recognize"  ·  Under Review

  12. Enable LTE based deskphone on RC platfrom  ·  New

  13. Performance Reports- Calls Tab- Filtered for Missed and Answered Call  ·  New

  14. The ability to download the mapping on Performance Reports  ·  New

  15. Contact Center IVR press path summary analytics  ·  Under Review

  16. International calls report  ·  Under Review

  17. Save and recover ringcentral configuration

  18. Add the Session ID column to exported Expanded All - Detailed Call Log Reports  ·  Under Review

  19. "Dashboard only" license & dashboard URLs for RCCC  ·  Future Consideration

  20. Fax Usage By Line  ·  Under Review