612 search results
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UK Regional Redaction for RingSense for RingCX/RingEX/Sales · Under Review
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Add a Message Store API endpoint that allows you to pull messages for all or a selection of extension ids · New
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RingSense QM Report - Interaction Arrival AI Analytics · Needs More Information
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Reporting of metrics broken down per day in a select period of time i.e. Only every Monday in a month · Planned
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Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs
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RingCX Alerts Enhanced Functionality · New
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Request for dead air/long pauses reporting feature in Ring Central · Under Review
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Dashboard availability without logging on · Future Consideration
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Hold CTRL + Zoom in via the mouse click wheel · Under Review
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Disable file sharing by default · Under Review
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Allow the use of Enter key on Admin password pop-ups. · Under Review
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Check Voicemail on Multiple Extensions Without Having to Logout of App and Back In · Under Review
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Ability to disable weighted scoring so that multiple scores can be visible · Future Consideration
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Edit Share Contacts · New
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Provide a non-updating version of the Macintosh Package · Under Review
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Engage Digital - Create WFM IEX feed to take into account time spent working in ED
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Allow forwarding of reserved non-emergency numbers (I.e. 311) to local authority · Under Review
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Comprehensive opt-out/opt-in process for RingEX SMS messages · New
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Remove Logs for Calls Answered on Mobile Apps that Reflects as Transferred to Main Phone Number on Call Log Reports · New
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Disable 7 digit/10 digit auto link as a phone number in Unified App · Under Review