944 search results
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In Analytics>Performance Reports, the primary filters (upper row) should work together to generate reports. · Implemented
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WFM - Ability to select date range when generating forecast · Under Review
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Additional Adherence Reporting is required in Nice InContact Contact Center · Under Review
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Automatic Quarterly Export of Analytics · Needs More Information
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Password History Restriction · Future Consideration
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Administration of SMS history when reassining extension · Future Consideration
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Ability to remove RCV icon on the RingCentral Desktop app Teams · New
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RCX Dialer Ratio · Needs More Information
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Report on number of emails\interactions created per domain for a channel · Future Consideration
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Include a link in analytics page · New
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Adjustable Metrics in RingCX Analytics · Already Exists
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Increase Reports Page Limit Settings for Contact Center · Under Review
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Auto email and additional archiving of Adoption and Usage analytics · New
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RingCentral for Salesforce: Ability to have multiple layouts in RC CTI component · Under Review
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separate user and extension from License & Inventory user download · New
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Customize the Users Role for Analytic Access · New
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Request for Enhanced Audit Logs for Paging Groups · New
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RingCentral AI Integration with Zoho CRM · New
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AI Notes is automatically turning off after logging back in · New
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View additional metrics without Performance Management add-on · Under Review