1284 search results
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Exporting Agent Access Information · New
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Share RingSense recording without having to first specify an email address · Implemented
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Salesforce Integration: SLA Hit/Miss and SLA Answer Rate · New
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Inbound calls that are parked, should not be changed to outbound when picked up and being logged in salesforce · New
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RingCentral mobile app option to open links with the device's native browser
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Audit log for voicemail/message downloads · Under Review
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Carrier minutes for incoming calls
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Exporting entire history of SMS /calls / voicemails for specific users · New
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Tools that can be use to analyze Packet pcap files · New
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Adoption & Usage call minutes · New
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All filters should be available in every report. Also, let’s add more detailed columns, like wait time and ring time, in the performance re · New
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Ability to see the weighted mean on Real Time Dashboards · New
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Ability to Retrieve Deleted Notes · New
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Connectors for Avaya Cloud Office to use with the Microsoft Power Suite · Under Review
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Custom Role Access Restriction · New
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Launch Supervisor - view only team - not entire company · Already Exists
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Needs to have more that 90days or to have extension on the call recording time in server and also wants to have recording sent directly ... · Under Review
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Adoption & Usage Report for Common/Limited Exenstions · Future Consideration
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Add feature to organize Text Message Templates alphabetically or numerically so as to improve organization and make them more useful · New
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Ability to Use RingCentral APP Text Templates in RingCentral for Salesforce · New