847 search results

  1. Option to Check size of call recording  ·  Under Review

  2. Compile Webinar Attendee Reports  ·  Under Review

  3. Choose multiple call queue when creating subscription on analytics  ·  New

  4. Adoption and Usage  ·  Under Review

  5. Archiver (SFTP) to support auto-generated SSH key passwords.  ·  Under Review

  6. Take Microsoft Teams Location for 911 calls on your direct routing solution  ·  Under Review

  7. Can we schedule a text message to send at a later time? Can we schedule when to send a text message?  ·  Planned

  8. Remove the option "Last year" on the download SMS logs  ·  Under Review

  9. Correct information logging for AppConnect (PipeDrive) for Beetexting SMS  ·  New

  10. Allow requeued emails to keep their place in the queue  ·  Under Review

  11. Ability to create custom fields by source  ·  Future Consideration

  12. Ability to 'watch' / 'follow' a message conversation  ·  Under Review

  13. Select multiple call Queues in LOB (Line of Business Analytics)  ·  Under Review

  14. Driving  ·  New

  15. Efficiency in Searching and Retrieving Customer Correspondence  ·  New

  16. Message history retrieval following extension deletion or option to download message logs prior to deleting an extension  ·  New

  17. Map Custom Fields with Active Directory Integration  ·  Under Review

  18. Show RingCX UII in Ringsense  ·  New

  19. Average abandon rate for a queue in Analytics Performance Reporting  ·  Implemented

  20. RingCX Analytics  ·  Needs More Information