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  1. Disable 7 digit/10 digit auto link as a phone number in Unified App  ·  Under Review

  2. Call progress diagnostics (tracking log of caller keypresses)  ·  Future Consideration

  3. Include "Microphone" and "Speaker" in MOS call card for phone calls

  4. Allow E911 Addresses to be added to end user accounts with a simply one address or site selection.  ·  Under Review

  5. Salesforce plugin - Please update the product so that it supports lookup fields  ·  Under Review

  6. Synchronization of MS Teams Contacts with RingCentral

  7. Allow transferred emails to keep their place in queue  ·  Under Review

  8. Analytics for Meetings Dashboard: Report Specifically For 1 Day Only  ·  Under Review

  9. QM Report - Near End Disconnect with Sentiment Dashboard  ·  Planned

  10. Need a consistent telephonySessionId in Webhook Events for RingOut API  ·  New

  11. Update RingCentral agent availability statuses in Salesforce user fields  ·  Under Review

  12. Extend Share Voicemail Functionality to Call Queues and Message Only Ext's  ·  Implemented

  13. Add the option to save text conversations to .pdf.

  14. Retrieve and Convert Meeting Recording outside of initial conversion opportunity  ·  Already Exists

  15. Provide list of all prefixes which are chargeable outside of my calling plan  ·  Under Review

  16. Enhanced Team Messaging Group Visibility and Role

  17. Add the line registration feature for the RingCentral app (mobile and desktop). Without this feature functions like the Call Me function...  ·  Under Review

  18. Dial by assigned number  ·  Under Review

  19. Analytics: Ability to generate how many calls were forwarded from a queue

  20. Analytics to report on average calls per hour  ·  Under Review