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  1. better way to review IVR performance in Business Analytics or Performance Analytics

  2. Desk Phone IP Address Identification

  3. Scheduling agent in Queues  ·  Under Review

  4. Annual Stat Report with Month and Quarters Totals

  5. Queue calls being tagged as answered by multiple users in SFDC(SFDC integrations with RC)  ·  Under Review

  6. Allow Muting Of Calling Recording By Individual  ·  Under Review

  7. Present most recent reply to email thread first  ·  Under Review

  8. Facebook Lead to RingCentral Create Webinar Registrant  ·  Under Review

  9. Access all voicemail boxes from the App  ·  Under Review

  10. Playback Greeting for Call Queues  ·  Under Review

  11. Integration of RingCentral with Calendly and Other Communication Apps  ·  Under Review

  12. Get a number porting process that works.  ·  Under Review

  13. RC EA for MS Teams - Firewall for MSI Deployment  ·  New

  14. Develop a Process for Automatically Removing Personal Contacts  ·  New

  15. Improve your support web site and standardize your support practices with a customer focus  ·  Under Review

  16. RingCX Global Secondary Nodes

  17. Auto Mute using Audio-Proximity/Facial Recognition/Gesture-Sensing for hands-free calls.  ·  Under Review

  18. Proposal for Enhanced Internal Communication Controls in Ring Central Under Role Settings

  19. Feature Request: Super Admin Self-Service Contact Center Routing Change

  20. Integration between RingCentral Contact Center and EPIC  ·  Implemented

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