896 search results
-
Can we schedule a text message to send at a later time? Can we schedule when to send a text message? · Planned
-
Message history retrieval following extension deletion or option to download message logs prior to deleting an extension · New
-
Allow requeued emails to keep their place in the queue · Under Review
-
Show RingCX UII in Ringsense · New
-
Add Switch to Video or Share Screen option to Audio calls in the new RC app · Already Exists
-
Ability to 'watch' / 'follow' a message conversation · Under Review
-
RingCX Analytics: Additional Metrics and Elements to Simplify Use and Provide Enhanced Functionality · Future Consideration
-
directory integration under super admin · New
-
Ease of use when customizing Historical Reports · Will Not Implement
-
Map Custom Fields with Active Directory Integration · Under Review
-
RingCX Analytics · Needs More Information
-
Efficiency in Searching and Retrieving Customer Correspondence · New
-
Average abandon rate for a queue in Analytics Performance Reporting · Implemented
-
Driving · New
-
Report about the busiest times of day for inbound calls · Under Review
-
Ability to create custom fields by source · Future Consideration
-
Manual Exports and Automated exports to support shorter intervals by default · Implemented
-
Add the Session ID column to Detailed Call Log Reports · New
-
RingCentral Analytics - Adoption and Usage to show both Private and Public teams in the listing. · Under Review
-
I would like to see the disconnect information in the QOS analytics reporting. · Needs More Information