680 search results
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Request for dead air/long pauses reporting feature in Ring Central · Under Review
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RingCX Alerts Enhanced Functionality · New
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Check Voicemail on Multiple Extensions Without Having to Logout of App and Back In · Under Review
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Easy way to remove Sync contacts on Mobile phone · New
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Ability to disable weighted scoring so that multiple scores can be visible · Future Consideration
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Edit Share Contacts · New
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Allow the use of Enter key on Admin password pop-ups. · Under Review
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Disable file sharing by default · Under Review
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On Hook Mode WITH "hot" connection always on · New
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Provide a non-updating version of the Macintosh Package · Under Review
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Comprehensive opt-out/opt-in process for RingEX SMS messages · New
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Allow forwarding of reserved non-emergency numbers (I.e. 311) to local authority · Under Review
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Show Microsoft Teams AD information for caller instead of extension only · Under Review
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Automatic Agent State As "Available" Upon Agent Login to Max · New
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Allow transferred emails to keep their place in queue · Under Review
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Engage Digital - Create WFM IEX feed to take into account time spent working in ED · Planned
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Allow E911 Addresses to be added to end user accounts with a simply one address or site selection. · Under Review
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Salesforce plugin - Please update the product so that it supports lookup fields · Under Review
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Feature Request : Ability to Filter in Analytics on how many callers that waited for a length of time in the Call Queue · New
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Include "Microphone" and "Speaker" in MOS call card for phone calls