1284 search results
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Use Keypad to Dial an extension during or after AIR message · New
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Real-Time Dashboard Refresh · New
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Auto Receptionist Timer · New
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bulk delete inactive/unused devices/hot desk phones · New
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Add "Language Detected" Metric for AI Receptionist in Analytics · New
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Performance report for 12 months (YTD) · Under Review
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Chat Inactivity Timeout Settings · Under Review
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Ability to mask personally identifiable information (PII) in call notes and transcription emails · New
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FILTER DAYS OF THE WEEK · New
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Enable AI-Pre-Filled Scorecards to Contribute to Leaderboard Metrics · Implemented
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WFM Pro - Ability to handle multiple requests submitted by an agent for a single day separately. · Future Consideration
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auto delete sms daily on a user level
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Subject Generate a report for automatic notes in RingCentral App · New
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The ability to track who views your meeting recordings. · Under Review
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Ability to Deactivate Agents and Retain Historical Reporting in RingCX · New
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Date and time format to match user account region · Under Review
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Downloading Peformance Reports - Hourly · Implemented
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RingSense Audit Trail
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Archiver Bulk upload messages, fax and voicemail. · Under Review
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Business Analytics Access Restriction · New