International calls report
Customer needs a way to report on international calls for departmental charge back. The need to create a custom report that details the calls for the past 12 months. There is no way to do that in Analytics today. The data can be pulled from the call log, but it is a very time consuming manual process.
21
votes
Jeff Green
shared this idea
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Phil
commented
Need ability to filter on international and domestic, incoming and outgoing, for all users. This seems like a miss on RC's part for not having this from the jump.
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Jim Argie
commented
Customer would like to have the ability to filter domestic and international calls on the Analytics reporting so they can easily separate international calls from domestic calls.