940 search results
-
toll free minutes tracking · New
-
Adoption and Usage · Under Review
-
Option to Check size of call recording · Under Review
-
Archiver (SFTP) to support auto-generated SSH key passwords. · Under Review
-
Allow requeued emails to keep their place in the queue · Under Review
-
Ability to 'watch' / 'follow' a message conversation · Under Review
-
Map Custom Fields with Active Directory Integration · Under Review
-
Efficiency in Searching and Retrieving Customer Correspondence · Needs More Information
-
Read-Only Access For Real-Time Dashboard on RingCX · Under Review
-
Driving · New
-
Message history retrieval following extension deletion or option to download message logs prior to deleting an extension · New
-
Show RingCX UII in Ringsense · New
-
Select multiple call Queues in LOB (Line of Business Analytics) · Under Review
-
Add Switch to Video or Share Screen option to Audio calls in the new RC app · Already Exists
-
RingCX Analytics · Needs More Information
-
directory integration under super admin · New
-
Ease of use when customizing Historical Reports · Will Not Implement
-
RingCX Analytics: Additional Metrics and Elements to Simplify Use and Provide Enhanced Functionality · Future Consideration
-
Average abandon rate for a queue in Analytics Performance Reporting · Implemented
-
Ability to create custom fields by source · Future Consideration