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Integration between RingCentral Contact Center and EPIC · Implemented
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RingCentral for Salesforce: "activity" fields to be reduced from 16 · Under Review
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Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA · Future Consideration
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RingCX Feature Request: Dynamic Call Routing Based on Queue Volume Percentage · New
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Extension Text Task Assignment · Under Review
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Refine Screen Scrolling on Messages · Under Review
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Prevent Duplicate Call Logs in MS Teams When Landline is Busy · New
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Improvements to Realtime Dashboards · Under Review
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Feature Request - Browser-Based Joining for External Guests on RingCentral Video iOS Meetings (Safari) · Under Review
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Sync Contacts between extensions & Task Extension Assignment · Under Review
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Phasing phone application work around · Future Consideration
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Product development and features wish list · Under Review