1284 search results
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International calls report · Under Review
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Archive chat groups in Ring Central app · New
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Add Option to Generate Reports for Calls Answered Within Custom Time Intervals (e.g., 36 Seconds) · New
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Save and recover ringcentral configuration
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Adding the "manual dials" metric on the custom dashboards On RCX Analytics Live Dashboards · New
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Fax Usage By Line · Under Review
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Retrieval Option for Deleted RingCX Call Recordings · New
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Enhanced Lead & Campaign Management for Improved Agent Efficiency · New
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ability to see how long a user has been online but inactive. · Under Review
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Make report cover sheets consistent across PDF, XLS and CSV outputs · New
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Create a number type like CCRN for customer numbers needing TAS Bypass (aka CCAN) · Under Review
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My Case Portal - Allow attachments at case opening and Add Functionality for Multiple Attachments - Maybe Add Drag & Drop Feature · Under Review
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Add a "Call Pop-Up" for Ring Central App when not on the foreground · Under Review
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Enable one-click "mark for followup" · New
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"Dashboard only" license & dashboard URLs for RCCC · Future Consideration
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Limited role access · New
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WellSky Personal Care Formerly Clear Care · New
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Add an “All” or “Unread” view option at the folder level in RingCentral Glip · New
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Add Rental Phones on Cost Center Billing Details · New
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Quality planner - once an evaluation plan has expired, the plan disappears and results are not available · Under Review