1203 search results
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Creating functions with KPI's
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Add Label as a selectable Column to Company Numbers Report
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Define our set SLA definitions on reports · Under Review
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Quick Contact Edit · New
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Syncing RingCentral Performance Reports to Salesforce for non-Salesforce users. · Under Review
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Email Digital Topology Routing Control · New
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Persistent Dynamic Filters for Analytics Subscriptions · New
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RingEX for Salesforce - Lead Attribution · New
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Abandonment Threshold · Future Consideration
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Feature for Super Admins to Control Text Recordings in User Template · Under Review
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Add Opt-In Surveys at Call Start, Auto-Prompted at Call End · New
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Make Call Transcription Links Read-Only in Salesforce · Under Review
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Download Teams messages, including all reactions, images, files, and other documents shared within those messages. · New
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Sync Caller ID of Calls and SMS · New
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WFM Pro - Ability for skills in ACD module and WFM skills to sync. · Future Consideration
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Role-Based Access Control by Site and Department · New
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RingCX historical real-time report discrepancy alignment · New
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Reorder Metrics within ACD Widgets · Under Review
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Customizable Bulk SMS with Personalization Fields · New
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Mitel Hot Desk: clear user's call history upon log out · New