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  1. Integration of RingCentral with Calendly and Other Communication Apps  ·  Under Review

  2. Unified Call View – Active & Waiting Calls on One Screen  ·  New

  3. ringcx for salesforce queue name  ·  Under Review

  4. Call queue extension and Phone numbers must also display in the RingCX Corporate directory  ·  New

  5. Improve your support web site and standardize your support practices with a customer focus  ·  Under Review

  6. Integration of RCS (Rich Communication Services) as a Communication Channel in RingCX  ·  Under Review

  7. Develop a Process for Automatically Removing Personal Contacts  ·  New

  8. ability to push RC Video meeting transcriptions into Bullhorn  ·  New

  9. RC EA for MS Teams - Firewall for MSI Deployment  ·  New

  10. faxing rate  ·  New

  11. Billing Dashboard  ·  Implemented

  12. RingCX Global Secondary Nodes  ·  Under Review

  13. QoS for VIDEO is no longer drilling down correctly  ·  New

  14. Display Site Name When Incoming Call Is Directed to a Site Number  ·  New

  15. Integrating With CompanyCam  ·  New

  16. Auto Mute using Audio-Proximity/Facial Recognition/Gesture-Sensing for hands-free calls.  ·  Under Review

  17. Feature Request: Restrict User Login to RingCentral Mobile App  ·  New

  18. Proposal for Enhanced Internal Communication Controls in Ring Central Under Role Settings  ·  Under Review

  19. Feature Enhancement Request: User State + Queue Visibility and Call Pickup Dashboard  ·  Future Consideration

  20. Feature Request: Super Admin Self-Service Contact Center Routing Change