1043 search results
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Analytics Real-Time Dashboards - Add a Real-time Agent Widget Organized by Queues · New
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RingCX Phonebook Export option · New
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performance reports · New
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Feature Enhancement Request: Simultaneous Ring Support for Multiple Concurrent Calls · New
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Allow transferred emails to keep their place in queue · Under Review
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On Hook Mode WITH "hot" connection always on · New
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Feature Request : Ability to Filter in Analytics on how many callers that waited for a length of time in the Call Queue · New
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Running Report for PC port utilization · New
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Live Call Text-to-Speech (TTS) for Deaf/Non-Speaking Users · New
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Emergency address per location · New
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RCX Fields · New
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Caller Option Indication & RingCentral Call Identification · New
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Need a consistent telephonySessionId in Webhook Events for RingOut API · New
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Next Dial Time Report in RingCX · New
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Enhanced Reporting Filters for Human-Scored Interactions and Custom Sharing Options · New
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Extend Share Voicemail Functionality to Call Queues and Message Only Ext's · Implemented
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Update RingCentral agent availability statuses in Salesforce user fields · Under Review
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Add the line registration feature for the RingCentral app (mobile and desktop). Without this feature functions like the Call Me function... · Under Review
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Engage Digital - Create WFM IEX feed to take into account time spent working in ED · Planned
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You stop the cyber criminal from using Ring Central anything. Sincerely, Dr. Shawnee Lazore DO, HHD, PhD, ML · New