10000 search results
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Adding a "landing screen" that has a summary of messages, voicemails faxes, phone calls, and quick access buttons. Merge them together, ... · Under Review
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When an Admin has impersonated a user to perform Account checks, raise a test case etc. a formal notification is sent to said customer to e
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Provide a recap of meeting for participants joining late · Under Review
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Alert or indicator that a call is on hold. · New
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Call to external number notifying a voicemail was left · Under Review
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Admins ability to disable extension on a Specific time · Under Review
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Would like to have a workflow rule to be triggered when a caller hangs up while in an IVR Menu · New
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Get the Number a Call was Forwarded From · Implemented
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a custom role for message, video, text, and webinar
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RingCentral App needs a setting to "Bring to front" on an incoming call, not just a task bar notification · Implemented
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To have the ability to have no Voice Mail on a call Queue line · Under Review
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a way to see calls ignored by agents · Under Review
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Enable automatic SMS follow-ups after a phone call. · New
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Allow ANY email to be added to Glip as a conversation end point. Not JUST those on a Glip allowed list. · Under Review
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Opton to put a user as a Super admin but shoudn't have the capability to chnage anything on the account · New
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Forward Call from Delegated line to a call queue · Under Review
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RingCX | Add a conference button on the RingCX App · New
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Audible notification when the queue reaches a certain threshold · Already Exists
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Enhancement Request – Remove “N/A” from RingCX Reporting Filters · New
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Presence feature. Need the ability to answer a call after it was forwarded to another extension. · Under Review