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  1. Allow more specifications in the Delivery Settings  ·  New

  2. Recover Deleted Contact List  ·  New

  3. Yearly Report for Calling Minutes Usage Per Month and Per Phone Number  ·  New

  4. Sync User Profile Photos from Microsoft Active Directory to RingCentral  ·  New

  5. Recreating Main Super Admin  ·  Under Review

  6. Auto-populate the Caller Name Field when creating a New Lead  ·  New

  7. Add Predictive/T9 Directory Search for Mitel IP480g Deskphones  ·  New

  8. Display User Information Where the Call Was Initially Received Before Being Forwarded As Missed Call  ·  New

  9. Enhance DTMF Signaling and Add Visibility Reporting in RingCentral App  ·  New

  10. UK Regional Redaction for RingSense for RingCX/RingEX/Sales  ·  Implemented

  11. Enhanced Queue Reporting Metrics in RingEX  ·  New

  12. Performance Report for Business Hours by week  ·  New

  13. Expanded Business Analytics Access for Call Queue Managers  ·  New

  14. call log remove  ·  New

  15. Expanded Business Analytics Access for Call Queue Managers  ·  New

  16. HubSpot Shared SMS Inbox Integration for Company Main/Direct Number  ·  New

  17. Table on the performance reports should be filtered when selecting site  ·  Implemented

  18. Add a Message Store API endpoint that allows you to pull messages for all or a selection of extension ids  ·  New

  19. Check Voicemail on Multiple Extensions Without Having to Logout of App and Back In  ·  Under Review

  20. Make EMAIL ADDRESS an available Column in NICE Digital interactions  ·  New