Skip to content

1203 search results

  1. Provide a non-updating version of the Macintosh Package  ·  Under Review

  2. Integrate with Jobber  ·  Planned

  3. Allow the use of Enter key on Admin password pop-ups.  ·  Under Review

  4. View-Only Permission for Phone System Settings  ·  New

  5. Allow forwarding of reserved non-emergency numbers (I.e. 311) to local authority  ·  Under Review

  6. Comprehensive opt-out/opt-in process for RingEX SMS messages  ·  New

  7. Pre-chat quick replies / icebreakers for RingCX Engage Messaging  ·  Implemented

  8. User administrative and compliance reporting  ·  New

  9. RingCX Phonebook Export option  ·  New

  10. On Hook Mode WITH "hot" connection always on  ·  New

  11. Automatic Agent State As "Available" Upon Agent Login to Max  ·  New

  12. Show Microsoft Teams AD information for caller instead of extension only  ·  Under Review

  13. Feature Enhancement Request: Simultaneous Ring Support for Multiple Concurrent Calls  ·  New

  14. Allow transferred emails to keep their place in queue  ·  Under Review

  15. Customer Visibility into Outbound Call Failure Diagnostics  ·  New

  16. Engage Digital - Create WFM IEX feed to take into account time spent working in ED  ·  Planned

  17. Support Canadian Address Formatting in Contact Records  ·  New

  18. Salesforce plugin - Please update the product so that it supports lookup fields  ·  Under Review

  19. Allow E911 Addresses to be added to end user accounts with a simply one address or site selection.  ·  Under Review

  20. Emergency address per location  ·  New