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1109 search results

  1. Meet me in the developer area as soon as we mutually can please. Thank You!  ·  New

  2. Group Text Messaging  ·  Under Review

  3. Advanced Call Queue Distribution  ·  New

  4. Feature Request: Dynamic Call Whisper / Greeting Based on Dialed Number  ·  New

  5. Feature Request: Improve Call Logging Reliability in RingCX Embedded Agent for Dynamics 365  ·  Under Review

  6. Have the option to have a toggle for compact, and detailed view, For bussiness analytics dashboard  ·  New

  7. Save Conference Chat in Users’ RingEX Chat History  ·  New

  8. Save Conference Chat in Users’ RingEX Chat History  ·  New

  9. Call Log Reporting Under: Reports-->Call Log-->Detailed  ·  New

  10. Display Salesforce Task Date, Picklist, and Text Fields in NICE CXone Embedded Agent UI  ·  Will Not Implement

  11. Request to Align Call Outcome for Unanswered Calls with Voice Prompt to "No Answer" in Call Logs and Performance Reports  ·  New

  12. AI Receptionist Call Notes and Summary Output  ·  New

  13. IVR for order status, sending texts and more interactive experiences.  ·  Under Review

  14. Feature Request: Call Queue Configuration Export  ·  New

  15. Merging app with web site  ·  Under Review

  16. Please restore the ability to change the default role for a new user  ·  Implemented

  17. Enhanced Name Recognition for AI Receptionist  ·  New

  18. Requests for Report Subscription Features  ·  Under Review

  19. Export Call Queue Details with Voicemail Notification Email  ·  New

  20. Add country hierarchy for reporting  ·  New