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  1. AI Notes for Multiple Picked Up Calls, Parked Calls, and Conference Calls

    15 votes

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    New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Admin →
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    Nicole commented  · 

    Call notes should absolutely be available when picking up parked calls or receiving a transferred call. If you have call notes feature turned on, they should be available for all call situations regardless of how you receive the call. This is crucial.

    Nicole supported this idea  ·