Settings and activity

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1. download calls

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   New  ·  0 comments  ·  RingSense & AI » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Tarmarcus shared this idea  ·  Jul 9, 2025

2. Callbacks should automictically come back into the reps que. The rep should have the option to reschedule or accept

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   New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Tarmarcus shared this idea  ·  Jul 3, 2025

3. VOLUME BUTTON

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   New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Tarmarcus shared this idea  ·  Jun 27, 2025

4. LIVE TRANSFER

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   New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Tarmarcus shared this idea  ·  Jun 27, 2025

5. ON INTERACTIONS PLACE A COLUMN WITH THE NAME OF THE DISPOSIOTION. THIS WILL YOU TO ASSORT AND FIND A CALL TO VEW BETTER

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   0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   I'm pleased to announce that you can customize the table view in RingSense and add custom columns such as Call Disposition.

   
   

   Once you login to RingSense, look for Customize Table button on right side.

   
   

   Then follow the instructions in the screenshot to customize your table view

   Tarmarcus shared this idea  ·  Jun 27, 2025