← RingCentral Ideas Settings and activity 1 result found Automatically unhold the call on the Agent Leg (RC App) after making a consultation call using the Agent Leg (RC App). 20 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 6 comments · Contact Center & RingCX » Contact Center · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Lana commented · Apr 22, 2025 · Edit… · Delete… I like the fact the member is still on hold in case we have to call another party at that time. If the first person cannot help or we called the wrong department, then we have to call again. that way we don't have to explain to the member. Save Submitting... Lana supported this idea · Apr 22, 2025
Lana
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I like the fact the member is still on hold in case we have to call another party at that time. If the first person cannot help or we called the wrong department, then we have to call again. that way we don't have to explain to the member.