Skip to content
← RingCentral Ideas

Settings and activity

1 result found

  1. Automatically unhold the call on the Agent Leg (RC App) after making a consultation call using the Agent Leg (RC App).

    23 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  6 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jennifer commented  · 

    We only use RC right now, but i would not be in favor of the callers being there directly after disconnecting with another call i had made. If there are other questions i need to ask another team member, or need to gather my thoughts, i want the control over when i get the caller back on the line.