Settings and activity

4 results found

1. call offers for the longest wait time

   191 votes

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   Under Review  ·  13 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Dave supported this idea  ·  Aug 11, 2025

2. INTERCEPT

   12 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Dave supported this idea  ·  Aug 11, 2025

3. Ability to limit SMS channel selection when creating an outbound SMS message

   23 votes

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   Under Review  ·  2 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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4. Agent level digital signature modification capability

   8 votes

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   New  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Dave commented  ·  Aug 7, 2024  ·  Edit…  ·  Delete…

   Important feature, allows the agent to personalise their signature in response to Customer interactions via email.

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   Dave supported this idea  ·  Aug 7, 2024