Settings and activity

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1. Automatically unhold the call on the Agent Leg (RC App) after making a consultation call using the Agent Leg (RC App).

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   New  ·  6 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Andrea commented  ·  Apr 22, 2025  ·  Edit…  ·  Delete…

   I would like to be in control of the call and able to have access to the caller when needing to

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   Andrea supported this idea  ·  Apr 22, 2025