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  1. Shared Contacts

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    New  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Mike commented  · 

    Absolutely agree that this process is cumbersome and would also like to be able to add external contacts companywide as needed, not just in personal contacts. The online directions for adding external contacts is also wrong. Your own IT support couldn't do it.