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  1. notes on deskphone call - through desktop app

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    New  ·  4 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Admin →
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    Jim commented  · 

    When a call is placed and or received that is answered or placed through a new Yealink phone that we purchased when we set up our RingCentral account. We do not receive notes. The only way we can get these nodes are through the mobile app on my cell phone or if I use the smartphone on my desktop. I just spent close to an hour with Technical Support on this issue. I find it amazing that a desktop phone especially when recommended by RingCentral does not work.

    Jim supported this idea  ·