1203 search results
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ACE Tracked Data over Total Interactions · New
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Allow Admins to Delete Analytics Data Before the 6-Month Retention Period · New
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Increase Data Retention of text message · New
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Average data by number of users in a group · New
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CTRL Z it seems to keep the data in the buffer · Under Review
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Performance reports graph for call queues shows inaccurate data · New
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To migrate all data from old number to the new number · Under Review
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Enable merging of two extensions to combine data for analytics · Under Review
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Add RCO response and Audit Trail Log for "Ask the Expert" functionality within Engage Digital · Future Consideration
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Improve customer's call back response notification for RingCentral For MS Team · Under Review
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Add originating caller/leg to call log response for warm transfers · Under Review
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Pass Caller ID (ANI) & Phone # Dialed (DNIS) data through CTI integration. · Under Review
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Data retention for sent fax items for more than 30 days. · Already Exists
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Service Web - Segmented access to multi-site user data · Under Review
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Adjust time on Administration>Message data export to reflect site time zones. · Under Review
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Allow for extending the call log data retention to 6 months · Under Review
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Ability to Archive other data for all users not just call recordings · Under Review
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Ability for admins to be notified when an emergency response location is changed for a device or user · New
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Call Reports With All data In One Line Not Three · Under Review
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Auto Populate Data From Pre Chat Form to Fields in Zoho CRM · Future Consideration