1109 search results
-
The AIR (AI Receptionist) has the ability to customize the "soft skills" used for its conversation/Response style. · New
-
Ability to Archive other data for all users not just call recordings · Under Review
-
Ability for admins to be notified when an emergency response location is changed for a device or user · New
-
Adjust time on Administration>Message data export to reflect site time zones. · Under Review
-
Pass Caller ID (ANI) & Phone # Dialed (DNIS) data through CTI integration. · Under Review
-
Support data in custom fields for RC App connect (Netsuite) · Future Consideration
-
Call Reports With All data In One Line Not Three · Under Review
-
Auto Populate Data From Pre Chat Form to Fields in Zoho CRM · Future Consideration
-
retrieving deleted fax, past data retention policy · New
-
Analytics data for RCV QOS is confusing. · Under Review
-
Additional Customer Data In Web Chat Summary · New
-
Ability to pull an entire year of data within the performance analytics · New
-
Allow data collected from scripts to be included in reporting in Historial reports · Under Review
-
Implement automatic data masking controls for PII · Under Review
-
Forwarded To Numbers as trackable data in analytics and call logs · Under Review
-
Retrieve data In Ring Central Video Meetings · Under Review
-
RingCentral Mobile & Desktop App: Generate Diagnostic Bundle/Data for Admin · Under Review
-
Create/ inject data directly into Salesforce as the call is happening.
-
Ability to export Site Caller ID field data from MVP Admin Portal. · Under Review
-
Report associating IVR data with transferring agent for post-call surveys · New