1284 search results
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Pass Caller ID (ANI) & Phone # Dialed (DNIS) data through CTI integration. · Under Review
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Service Web - Segmented access to multi-site user data · Under Review
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Allow for extending the call log data retention to 6 months · Under Review
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Ability to Archive other data for all users not just call recordings · Under Review
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Ability to reduce the auto-lock of conversations that have had no response from 4 days to required number. · Planned
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Auto Populate Data From Pre Chat Form to Fields in Zoho CRM · Future Consideration
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Adjust time on Administration>Message data export to reflect site time zones. · Under Review
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Ability for admins to be notified when an emergency response location is changed for a device or user · New
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The AIR (AI Receptionist) has the ability to customize the "soft skills" used for its conversation/Response style. · New
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Call Reports With All data In One Line Not Three · Under Review
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Support data in custom fields for RC App connect (Netsuite) · Future Consideration
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Analytics data for RCV QOS is confusing. · Under Review
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Ability to pull an entire year of data within the performance analytics · New
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retrieving deleted fax, past data retention policy · New
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Additional Customer Data In Web Chat Summary · New
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Forwarded To Numbers as trackable data in analytics and call logs · Under Review
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Implement automatic data masking controls for PII · Under Review
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Allow data collected from scripts to be included in reporting in Historial reports · Under Review
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RingCentral Mobile & Desktop App: Generate Diagnostic Bundle/Data for Admin · Under Review
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Retrieve data In Ring Central Video Meetings · Under Review