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1109 search results

  1. auto disconnect call when routed to VM and no response for 5 secs  ·  New

  2. Archiver for Performance reports and increase data retention to more than 6 months  ·  Under Review

  3. Ability to generate reporting for entire day without running into "Too many data points"  ·  New

  4. Viewing data for a specific call queue with KPI view in graph format  ·  Under Review

  5. User Role Permissions: Specific Users to Only Access Data from a Certain Dashboard  ·  Under Review

  6. Insider threat detection using AI by Data-Mining call transcripts  ·  New

  7. RingCentral App Message Data Export File Type Should be User Friendly  ·  Under Review

  8. Data for Hold time when transferring a call.  ·  Under Review

  9. Request for Daily Average Call Data (Weekdays Only) in Analytics Report  ·  New

  10. Allow QoS Data to be pulled via API  ·  Under Review

  11. Add Metrics and Data Values in Custom Reports  ·  Under Review

  12. Clear the 911 data when resetting user extensions  ·  Under Review

  13. Live Reports and Performance Reports - Restrict data visibility  ·  Under Review

  14. RingCx for Hubspot - ability to customize data mapping for the call log fields  ·  Implemented

  15. We need to be able to create/identify our own DNIS data that passes through in the SIP data stream to support third party call handling.  ·  New

  16. Extracting more RingSense Data via Reports or API  ·  New

  17. Add Ace AI filters and data to analytics  ·  New

  18. Deleting a user popup notification for associated data  ·  New

  19. disconnect the call when there are no response for 3 times call screen  ·  New

  20. Expose API data when a call is connected  ·  New