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1041 search results

  1. Data for Hold time when transferring a call.  ·  Under Review

  2. Deleting a user popup notification for associated data  ·  New

  3. Extracting more RingSense Data via Reports or API  ·  New

  4. feature to match data between call logs in service web and PKI in PR  ·  New

  5. Calculate Ring Time, Hold Time, Live Talk Time from Call Log data  ·  New

  6. Allow QoS Data to be pulled via API  ·  Under Review

  7. User Role Permissions: Specific Users to Only Access Data from a Certain Dashboard  ·  Under Review

  8. Mass export of user data such as call recordings and text messages  ·  New

  9. Billing Cost Center data can't be downloaded to excel or csv.

  10. Export daily data from the analytics portal for more than one day at a time.  ·  Implemented

  11. Export message data in a readable format like a conversation in the app

  12. Create feature that shows similar data using Analytics report and Call logs excel file  ·  Under Review

  13. We need reporting for prior 12 months! Year over Year data would be incredible.

  14. handset information, mac address, status information (Online/Offline) export with user data  ·  New

  15. Add Long Call under Data tab in RingCX Real-time Dashboard Custom Widget  ·  New

  16. The ability to manually refresh data in ringcentral analytics  ·  Under Review

  17. Automatically remove the data of the users on leave when creating a performance report.

  18. External shared directory - cannot input the same data for mobile numbers and company number

  19. RingCx Reporting Including Data from Agent Script Custom Field  ·  Already Exists

  20. RingCX IVR option for Pre-Call Data Collection for Auto-Fill to Agent  ·  New