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  1. Export message data in a readable format like a conversation in the app

  2. Prioritize a number for answering  ·  Under Review

  3. On a Ring Central Line with a physical phone assigned to it we would like to have a field in the Admin Portal that limits the number of ...  ·  Under Review

  4. Transferring a call on the mobile app is a slow, multi-step process  ·  Under Review

  5. Requesting the ability to generate a report that shows how many times a specific customer has called regarding a particular issue.  ·  New

  6. Set a designated line key for specific calls.  ·  New

  7. Droppng a call into VM  ·  Under Review

  8. Ability to see the previous SMS for a specific contact prior in a sending a new message on RingCentral desktop app.  ·  New

  9. In reporting, show who in a group answered a call.  ·  Already Exists

  10. Quality Planner/ Pausing a Planner  ·  New

  11. Click on a previous phone call and create a task out of it  ·  Under Review

  12. When swapping a phone add a screen to assign location before hitting swap  ·  New

  13. Customize a customized cover template

  14. Add a App for RealtyJuggler  ·  Will Not Implement

  15. add a "ding" for text  ·  Already Exists

  16. Transfer a Call Queue Call  ·  New

  17. Have a Shared Call Log for all the users in a call queue  ·  New

  18. Please develop a "simple mode"  ·  Needs More Information

  19. Provider a Centralized Fax Solution  ·  New

  20. Allow Outbound Caller to Play a Recorded Message When Leaving a Voice Mail  ·  Future Consideration