Export message data in a readable format like a conversation in the app
Export message data in a readable format like a conversation in the app
I need it to readable as a conversation like it is in the app. The JSON file export you can not read.
17
votes
Arcel Geonzon
shared this idea
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Tiffany
commented
This is a crucial feature for public agencies. Public agencies are subject to Public Records Act requests and they must be able to produce all "communication" between designated individuals or regarding specific topics. There are entire methods built around this data production in email systems (Microsoft and Google), but there is no user friendly way to export a conversation from RingCentral Messages. The export must be able to be turned over to the requester in a format that they can easily read the messages, participants, dates/times, and attachments.