682 search results
-
WFM Pro - Ability to handle multiple requests submitted by an agent for a single day separately. · Future Consideration
-
Enable AI-Pre-Filled Scorecards to Contribute to Leaderboard Metrics · New
-
Enhance the performance reports to include the graph · Under Review
-
Messaging View
-
Ability to Delete Video Call Notifications on the RingCentral App · Future Consideration
-
Manipulate Email Notification to Arrive in Plain HTML · Under Review
-
Enable call log retrieval indefinitely into the past · Under Review
-
Viewing Caller Menu Choices in Multi-Level IVR · Under Review
-
Make Billing Currency a System Admin selectable attribute · Under Review
-
Audit Appeals · New
-
Reports · New
-
Recover call recordings for past 90 days · Under Review
-
Ask an expert v2 · Planned
-
Microsoft PowerBi · New
-
Automatic Reports for Live Reports · Under Review
-
Dashboard Access for Agents · Future Consideration
-
Notification when Task Call Recording Delivery Fails · Future Consideration
-
download reports to where transfered calls are sent automatically
-
Outbound caller id prompt · Under Review
-
Text Messaging Reply Option · Under Review