616 search results
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Average abandon rate for a queue in Analytics Performance Reporting · Implemented
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Add Switch to Video or Share Screen option to Audio calls in the new RC app · Already Exists
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directory integration under super admin · New
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Message history retrieval following extension deletion or option to download message logs prior to deleting an extension · New
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Can we schedule a text message to send at a later time? Can we schedule when to send a text message? · Planned
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Allow requeued emails to keep their place in the queue · Under Review
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Ability to create custom fields by source · Future Consideration
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Report upload in BI tool · Under Review
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Ability to 'watch' / 'follow' a message conversation · Under Review
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Manual Exports and Automated exports to support shorter intervals by default · Implemented
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Need Reports Greater than 6 months, Need one year · Planned
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RingCentral Analytics - Adoption and Usage to show both Private and Public teams in the listing. · Under Review
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I would like to see the disconnect information in the QOS analytics reporting. · Needs More Information
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Driving · New
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Save and recover ringcentral configuration
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"Dashboard only" license & dashboard URLs for RCCC · Future Consideration
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Fax Usage By Line
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customer wants to customize notification "attempt to access account from a computer we did not recognize" · Under Review
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Allow the import and export of key assignments in Key Templates. · New
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Limiting/blocking texting to certain contacts without blocking contact all together or limiting the hours to allow texts. · Under Review